FAQ

WHO can we help?

3 years ago, the AceZone founders started a journey aiming to make the best esport headset. We teamed up with industry experts, military equipment manufactures and key esport event makers. AceZone A-live has for the last years been the professional choice for PGL, ESL, EA, providing headsets for the biggest esport tournaments on the world stage. The A-live pro headset is only available for tournament-planners and by order. Now AceZone is giving you the chance to play and win like the pros - introducing 2 new headsets for esport, and serious gaming developed from the same groundbreaking technology as AceZone A-live.

WHICH OF OUR GAMING HEADSETS ARE FOR YOU?

For you who is aspiring to be a pro gaming athlete

The AceZone A-Spire headset is engineered to elevate your home arena with balanced in-game sound performance and contoured earpads for ultimate comfort and adjustability. Transform your setup and level up your game from practice to competition.


Buy A-Spire here

FOR THE ARISING ESPORTS ATHLETE

The AceZone A-rise headset is expert-engineered for the world stage. Unparalleled noise cancellation inspired by fighter jet conditions and full EQ flexibility creates the ultimate immersive experience.


Buy A-rise here

FOR THE PROFESSIONAL ESPORTS TOURNEMENT

The AceZone A-live headset is the first of its kind. Developed for professional  esports athletes, events and tournements, it takes noise cancelling and player communication to a whole new level.


Read more about A-live here

HOW TO USE YOUR HEADSET

PAYMENTS AND PROCESS

- Visa
- Mastercard
- American Express
- Google Pay

VAT is included in the price shown in our online shop.

There can be a variete of reasons why you card might be rejected:

Expired card: Please check if your card has surpassed the expiry date.


Credit limit reached: If in doubt if you card has exceeded its credit limit please contact your bank.


Incorrect payment details: Please double-check that you have filled all the required fields correctly.

Shipping & delivery

At Acezone we offer free shipping of our products to Europe.

Fast delivery to all of Europe.

Details coming soon.

AceZone is responsible for the risk of damaged deliveries during transportation until the point when you or someone appointed by you have taken physical possession of the goods.

RETURNS

Details about our return policy coming up

Still got questions?